Terms & conditions
Terms and Conditions of Service
By scheduling an appointment with us, you acknowledge and agree to the following terms:
Final Sale Policy: All sales are final. In the event of a weather-related postponement of your scheduled appointment, it will be rescheduled to the next available date. No refunds will be issued under any circumstances.
Non-Refundable Deposits: All deposits are strictly non-refundable. By submitting a deposit, you are securing a specific time slot for your appointment. Should you need to cancel, you must reschedule your appointment within 1 month of the original date. Failure to reschedule within this time frame will result in forfeiture of your deposit, and a new deposit will be required to reschedule any future appointment.
Late Arrivals & Rescheduling: If you anticipate being late to your scheduled appointment, and you have paid a deposit or full amount, you must notify us within two (2) hours of your scheduled start time to request rescheduling. If notification is not provided within the specified timeframe, or if you fail to show up to your appointment, your payment will be forfeited, and no refund will be issued. If rescheduling is possible, you will be required to pay an additional $100 deposit, which will be added to the original cost of the service. It is your responsibility to arrive on time; any delays or no-shows will not entitle you to a refund.
Vehicle Condition: We are not liable for any pre-existing damage, mechanical issues, or non-functioning parts of your vehicle. It is your responsibility to ensure your vehicle is in proper working condition prior to the appointment. Our detailing services will not cause any damage to your vehicle, but we are not responsible for any existing issues or damage that may occur outside the scope of the service.
Detailing Results: Our detailing services are performed with the utmost care and expertise. The final result represents our best possible effort based on the condition of the vehicle at the time of service. If, for any reason, you are dissatisfied with the final result, no refund or compensation will be provided. Should you choose not to return for any future services, we respect your decision; however, we maintain that the quality of our work speaks for itself, and we cater to clients who value premium services.
Booking & Cancellations: Due to the limited availability of our schedule and high demand, all sales are final. Once payment for a service has been made, you may not receive a refund. If you decide to change the date of your appointment, we will do our best to accommodate you, provided you are willing to submit an additional deposit for the new date. Any changes to the appointment must be made within the allowed rescheduling window and are subject to availability.
By agreeing to these terms, you acknowledge and accept that all payments are non-refundable, and you fully understand the policies regarding deposits, cancellations, and rescheduling. Should you have any questions or concerns, please address them prior to booking your appointment.